Every submission goes through a two-step check. First, we confirm the reviewer actually purchased or received a service by matching their order reference or booking date. Second, we look at the language and detail level of the text. Reviews with specific context, like the name of the artisan or the type of custom work, pass faster than vague one-liners.

Yes. Use the contact form and include the email address you submitted the review with. We will send a confirmation link that lets you edit the text, change the star rating, or remove the review entirely. The process usually takes one business day.

Some customers prefer to describe their experience without assigning a number. We keep those reviews visible because the written context is often more useful than a score. You can filter by category or by rating level if you want to see only scored reviews.

Each review is tagged with the type of service it covers, such as handmade goods, custom illustration, art classes, event decor, or personalized gifts. The category is chosen by the reviewer during submission, then checked by our team against the actual service description before it goes live.

Mention what you ordered or attended, how long the process took, and what stood out about the experience. If something went wrong, describe it clearly. Reviews with concrete details help other customers more than general praise or complaints.

No. We only publish feedback from customers, students, or clients who received a product or service. If a business owner tries to submit a review, we flag it and remove it. If you are a business owner and want to respond to a review, use the contact page and we will add your reply below the original post.