This page explains how the review platform works, what we expect from contributors, and where our responsibility ends. Please read it before posting or relying on any feedback.
Lola Gonzalez Studio operates an independent review hub for small creative businesses, local artisans, and independent service providers. We collect, check, and organize customer feedback about handmade goods, custom illustration, art classes, event decor, and personalized gifts. We do not sell the products or services reviewed here, and we do not act as a broker between customers and artisans.
When you submit a review, you confirm that you have actually purchased or received the service you describe. You agree to share only accurate, first-hand information and to avoid defamatory, misleading, or promotional content. We may remove reviews that violate these rules or that appear to be written by someone with a direct commercial interest in the business being reviewed.
Each review is checked for basic authenticity before publication. We look at the purchase context, the level of detail in the description, and whether the reviewer can be reasonably linked to the transaction. Verification does not guarantee that every statement in a review is factually correct, and we do not edit the substance of what a customer writes.
Reviews reflect the personal opinions of individual customers. They are not endorsements by Lola Gonzalez Studio, and they should not be treated as professional advice. We are not liable for decisions you make based on the content of this platform, nor for the quality, availability, or delivery of any product or service offered by the businesses listed here.
We reserve the right to remove any review, account, or content that breaches these terms, that we reasonably suspect to be fraudulent, or that harms the integrity of the platform. If your review is removed, you may contact us to ask for an explanation, but we are not obliged to restore content that violates our guidelines.
We may update these terms from time to time to reflect changes in how the platform operates or to comply with legal requirements. The current version will always be available on this page, and continued use of the platform after changes are posted means you accept the updated terms. For legal questions, contact us at info@lolagonzalezstudio.com.